Performance Games Case Study

Improvements in performance can be achieved when competitions and other games are designed into the work-flow.
Reverse Mentoring Case Study

How Unilever uses young IT coaches to help senior executives get the most out of new technologies.
Cross-Cultural Conversations

Exploring how one-to-one conversations about development are affected by cultural differences, and how organisations are responding to these differences.
Creative Cost-Cutting

How inspiring companies use shrinkage to prepare for growth
Creating an innovation culture

How innovation consultancy ?What If! is sustaining its own culture of innovation.
Introducing Social Media tools

How BT has introduced social media tools to enhance knowledge sharing and productivity.
Engagement through CSR

How Booz Allen leverages CSR to motivate and develop young high-performers.
US Army Case Study

How the US Army has pioneered the use of game technology to recruit the Digital Generation.
External Talent Pools

Understanding the fast growth of ‘relationship-based sourcing’, through which companies keep in touch with networks and pools of ‘passive job-seekers’.
Redefining Retirement

This report identifies what successful organisations are doing to address the challenges and opportunities presented by an aging workforce.
Virtual Teams

What successful organisations do to secure high levels of engagement and performance from virtual teams.
Workforce Planning

This report sets out to shape a new and practical approach to link strategic business plans with workforce plans, through "scenario-based dialogues".
Manifesto

The “Manifesto for the New Agile Workplace” reveals ways companies can create an enterprising results-based culture.
The Conversation Gap

The Conversation Gap summarises our 2004 Inspiring Performance research, that explored the conversations - both formal and informal – that people have about their work.
A Guide to Trust

A Guide to Trust, produced in partnership with the Relationships Foundation explores the importance of trust in relationships in the worlds of work and business.
ePeople

ePeople documents the findings of the Career Innovation Group’s second global research study, conducted just after the dot-com crash, between May and November 2000.
Zero Retention

A case study on how zero retention works well for an organisation staffed entirely by young knowledge workers.
Riding the Wave

“Riding the Wave - The New Global Career Culture” documents the findings of the Career Innovation Group between June 1998 and April 1999.

The Conversation Gap

	Most employers struggle with performance management. Most managers and employees dislike traditional appraisals. Is there an alternative approach? In 2004 the Ci Group started developing a different way to improve performance and engagement. The approach has now been distilled as an Inspiring Performance Programme of diagnostics, models and leadership tools. They focus on the quality of 1-1 conversations as a way to achieve better business results. The Conversation Gap report documents the findings from the foundational Ci research in 2004. The research established the link between better conversations and business essentials like trust, engagement and employee retention. It is based on responses from 700 high performers across several leading companies, and reveals that on average 4 out of every 10 people have an issue they want to raise but feel unable to: We have called this the Conversation Gap. This concise, highly visual report is aimed at business leaders and team members, and provides both research evidence and practical hints & tips to help close the conversation gap and boost performance. The report comes with a free CD ROM containing video interviews with executives from leading global companies. Learn about Ci Solutions' portfolio of Engaging Conversations tools and approaches developed out of this research

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