Caroline works for Ci as a business analyst, IT project manager and specialist in career frameworks. In particular she works with clients to clarify their needs and turn this into an IT (website) requirement that will be highly engaging for users. Once the specification is agreed, Caroline works with the programming team and the client until the site is launched with users, most often using the CiZone (online career tools) platform.
Her immediate career prior to joining Ci was as a Principal Consultant for Detica where Caroline was responsible for leading a team of consultants to review, recommend and implement more efficient and effective HR processes for clients. This included supported the review and implementation of an organisation wide deployment process and IT system, reducing timelines to deployment. Previous work has included designing and delivering performance management systems and online recruiting tools as well as managing a company wide review and consolidation of its corporate websites.
Her work for Ci has also included a review of 100 corporate career websites analysing in particular their use of web 2.0 tools to attract and recruit the Digital Generation.