Without great culture, you won’t realise your strategy. That’s why google provides free food – to encourage networking and idea swapping. They don’t see it so much as a perk, as a necessity for innovation – and part of their strategy. Conversely, we seem to be seeing more toxic cultures where bullying management is tolerated, […]
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‘Our people are our greatest asset’, or so they say. Yet so many organisations have fallen into the trap of focusing on efficiency at the expense of humanity. The result can be unethical behaviour, driving customers away. Putting profit before people doesn’t lead to the same levels of profit as putting people before profit. There […]
Without a great company culture, the strategy will not materialise. That’s why google provides free food (amongst other things) – to encourage networking and idea swapping. They don’t see it so much as a perk, as a necessity for innovation, which is part of their strategy. At the other end of the spectrum, we seem […]
Human Centred Design (HCD) has been used for some time to create exceptional customer experiences. It’s worth it. Now, innovative companies are applying the same principles to their employees’ experience, from the candidate experience through performance management to role transitions. HCD is about “Involving the people who will be affected by the solutions we create […]
After reading research on salaries and wellbeing, the CEO of US-based Gravity Payments has raised the firm’s minimum wage and slashed his own. Employees react to the announcement. Watch the announcement on YouTube. If you need more data before you tinker with things like pay, here’s help: Predictive analytics are showing how things like pay, […]