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The Great Training Robbery

If you want to change your organisation, it is futile to train individuals without changing the system first. People slip back into old patterns if the system of roles and responsibilities doesn’t support them to change. Individual talent is dependent on the system around them, as shown by Groysberg’s study of Wall Street star-analysts, who when they moved alone to another company, fell to earth; but when they moved with their teams, remained high flyers.

Making changes to the parts of the system that prevent the changes is more likely to have an impact than training individuals.

Watch this video on systems thinking.

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