Already deep in controversy over its ‘toxic culture’, Uber has now lost its licence to operate in London where it has 40,000 drivers and 3.5m customers. Its new CEO has apologised and hopes to restore faith.
The more fundamental dispute, for Uber and other ‘gig economy’ firms like Deliveroo, centres on the 2016 ruling that Uber drivers are not self-employed but are ‘workers’ who deserve paid holiday and minimum wage.
Uber are appealing, but may face an uphill struggle; the tribunal described one of their claims as ‘pure fiction’.
Are the drivers self-employed? Read their lawyer’s view