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Automation: where should we focus?

Published15.07.19
Updated29.06.20

While people continue to debate the impact of AI, there are real investment decisions to be made. Some are in technology, while others are in people.

This latest analysis from PA Consulting, published by CIPD with a UK focus, reaches positive conclusions: On balance, automation will create jobs, and will make work more rewarding.

Yet the degree of change is huge, and HR should play a key role in a joined-up strategy for technology and people, including job design, innovation culture, and (we’d add) career support that motivates people for change ahead.

To review the CIPD findings: Read the report summary

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