Sickness at work is never a good thing. But when it’s the CEO, and it’s a serious illness, transparent communication about the person’s needs and the business are called for. Planning for all employees for the various stages of critical illness is just as important, including for unfixable problems (90 secs video). When there is […]
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Trying to change someone’s mind with facts can backfire, especially when the evidence undermines their sense of identity – what they really believe in. Changing their behaviour can be even more difficult, even when they seem inclined to commit to a new habit (such as paying into a pension) after hearing about the benefits. To […]
If you want to change your organisation, it is futile to train individuals without changing the system first. People slip back into old patterns if the system of roles and responsibilities doesn’t support them to change. Individual talent is dependent on the system around them, as shown by Groysberg’s study of Wall Street star-analysts, who […]
In the UK by 2018 all companies with over 250 employees will have to disclose pay and bonus payments to men and women, as a means of closing the gender pay gap. Companies like Buffer already have a transparent pay policy, and have seen higher productivity as a result. But pay equality isn’t the half […]
Big organisations often rate people’s performance and potential on a nine-box model. But it’s flawed: it assumes performance is defined by personal brilliance, rather than recognising the systems and support that enable an individual to thrive (or not). Besides which, new research shows that the most effective leaders clash with their company’s culture, so potential […]