Articles

Big organisations often rate people’s performance and potential on a nine-box model.

We pay a lot of attention to employee engagement while they are with us. But the (potential) employee experience starts before a person applies for a role, and doesn’t end when they become an alumnus.  

Some people say: ‘Careers are dead, we all just have jobs now’. But the other day, commenting on the disintegrating job market in the recession-hit West, someone made this striking comment to me: ‘In future there will be no jobs, only careers’.

To realise AI’s potential we should invest in the ‘first mile’ – acquiring and organising data – and the ‘last mile’ – integrating AI output into everyday work.

In the short-term, blockchain’s strategic business value is mainly in cost reduction. Now HR is starting on this journey too.

While people continue to debate the impact of AI, there are real investment decisions to be made.

In all major economies, the ‘productivity puzzle’ defies easy explanation. The UK has a particularly acute challenge (and opportunity): French workers produce as much by Thursday tea time as British workers do by Friday night.